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Customer Relationship Officer

Customer Relationship Officer

HR Bro Placement Services

0 years

|

1 - 2 Lacs

kaloor kochi kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

english computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relationship Officer (CRO) – Domestic Voice Process

Location: Kochi , Kerala
Salary: ₹15,000 – ₹20,000 per month

Job Description:
We are looking for enthusiastic and customer-focused Customer Relationship Officers (CROs) for our Domestic Voice Process. The ideal candidate should have good communication skills and be comfortable interacting with customers over calls.

Key Responsibilities:

Handle inbound and outbound customer calls professionally
Address customer queries, concerns, and provide accurate information
Maintain positive customer relationships and ensure customer satisfaction
Update customer details and call records accurately
Follow company guidelines and quality standards

Requirements:

Good communication skills in English Telugu manageable
Ability to handle customer conversations confidently
Basic computer knowledge
Freshers and experienced candidates are welcome
Should be punctual, flexible, and a team player

Skills Required:

Clear and polite voice
Good listening and problem-solving skills
Ability to manage calls effectively

Benefits:

Fixed salary with performance incentives
Supportive work environment

Interested candidates can apply now

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

Kaloor, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

More Jobs at HR Bro Placement Services

Customer Relationship Officer

kaloor, kochi, kerala

Experience: Not specified

INR 1 - 2 Lacs

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