Customer Relationship Officer

Job Description

Responsibilities: Calling customers who made an enquiry about the product Meeting the set sales target. Maintaining relationships with existing customers, identifying their future needs thus convincing them for other products Effectively communicating with customers and understanding their needs thus pitching them the right product or service Closing the communication towards the payment and closely following up with the support team to ensure the sale is completed. Getting references from the Existing customers and thus expanding the customer base Desired Skills and Experience Willing to relocate to Cochin. Knowledge of Telemarketing / Tele calling / Inside Sales / Lead generation. Efficient organizer, motivator, and team player with the capability to negotiate & analyze. Must be a good team player and be goal-oriented. Ambitious and flexible. Excellent communication skills in English. Proficiency in Hindi Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Palarivattom, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Sales: 1 year (Preferred) Language: English (Required) Hindi (Required) Work Location: In person