Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in noida
>
Viya Design
>
Customer Relationship Manager (post-sales)

Customer Relationship Manager (post-sales)

2 - 5 years

|

2 - 5 Lacs

Posted:1 month ago| Platform:

Apply

Skills Required

excellent verbal and written communication skills client communication email writing follow ups

Work Mode

Work from Office

Job Type

Full Time

Job Description

primary point of contact for clients after purchaseRole & responsibilities

Customer Support & Issue Resolution

Act as the main point of contact for clients post-purchase.
Address and resolve customer queries, complaints, and escalations in a timely manner.
Coordinate with technical/support teams to ensure customer issues are resolved efficiently.

Relationship Management

Build strong, long-term relationships with clients to increase trust and loyalty.
Conduct regular check-ins and review meetings with clients to assess satisfaction.
Provide proactive solutions to enhance customer experience.

ustomer Insights & Reporting

Maintain updated client records in CRM systems.
Gather feedback from customers and share insights with product and operations teams.
Generate reports on customer satisfaction, renewals, and revenue growth.

Preferred candidate profile

good communication skills

More Jobs at Viya Design

Customer Relationship Manager (post-sales)

noida

INR 2 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Customer Relationship Manager (post-sales)

noida

Purchase Sale Assistant

Fidesto Projects

pune

Tele Caller

Kedia Steel Corporation

raipur

Travel Sales Consultant

Mvup Before Holiday Llp

noida

Client Service Executive

Zuppa Geo Navigation Technologies

chennai

Deputy Manager Customer Acquisition - Andheri

mumbai

Deputy Manager Customer Acquisition - Ghatkopar

mumbai

Deputy Manager Customer Acquisition - Vashi

mumbai

Deputy Manager Customer Acquisition - Ahmedabad

ahmedabad

Deputy Manager Customer Acquisition - Lucknow

lucknow