Customer Relationship Manager

1 - 2 years

2 - 3 Lacs

Posted:15 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for dynamic and confident Customer Relationship Managers who can effectively manage client relationships, handle sales calls, follow up with leads, and convert prospects into customers. The ideal candidate should have excellent English communication skills and a customer-focused approach.

Key Responsibilities:

  • Handle inbound and outbound calls professionally
  • Build and maintain strong relationships with existing and potential clients
  • Conduct regular client follow-ups to ensure satisfaction and closure
  • Understand client requirements and offer suitable solutions
  • Generate leads and convert them into sales
  • Coordinate with the sales team to achieve targets
  • Maintain accurate records of calls, follow-ups, and conversions

Required Skills & Qualifications:

  • Excellent spoken and written English communication skills
  • Experience in sales, calling, or client handling preferred
  • Strong follow-up and negotiation skills
  • Ability to handle clients confidently and professionally
  • Target-oriented with a positive attitude

Experience:

  • Freshers with good communication skills may apply
  • 1–2 years of experience in CRM / Sales / Telecalling preferred

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off

Work Location: In person

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