Customer Relationship Manager (CRM)

0 years

0 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Collecting and analyzing customer data
  • Using CRM systems to manage relationships
  • Developing new ways to meet customers’ needs
  • Handling customer complaints
  • Overseeing the interactions between customers and key team members, such as Customer Service Representatives
  • Creating and executing retention campaigns
  • Developing marketing campaigns to attract new customers
  • Collaborating with sales, marketing, customer service and operations teams to improve the customer experience

Job Type: Full-time

Pay: ₹15,000.00 - ₹250,000.00 per month

Schedule:

  • Day shift

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer
+91 8073591209

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