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Customer Relationship Manager (CRM)

KRISHNA AUTOMOTIVE (Authorized Dealer of Mahindra & Mahindra)

2 years

1 Lacs

sundargarh town

Posted:10 hours ago| Platform: GlassDoor logo

Apply

Skills Required

crm communication training planning service

Work Mode

On-site

Job Type

Full Time

Job Description

Excellent communication and interpersonal skills.
Strong problem-solving and conflict resolution abilities.
Handle customer feedback and complaints with professionalism, ensuring timely resolution.
Ability to handle a team of 5 to 6 members.
Educating & training the team to ensure customer centricity.
Proficiency in MS Office.
Knowledge of the automobile industry and after-sales processes.

NOTE:- Automobile Experience is highly preferable.

Job Type: Full-time

Pay: From ₹14,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement
Provident Fund

Ability to commute/relocate:

Sundargarh, Orissa: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Required)

Experience:

Customer Calling: 2 years (Required)
total work: 2 years (Required)
Customer service: 2 years (Required)

Language:

Odia, Hindi and English (Required)

Work Location: In person

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