Posted:1 day ago|
Platform:
On-site
Full Time
Job Role – Customer Relationship Executive (Travel & Tourism Industry)
📍 Location: Chennai
💼 Industry: Travel & Tourism
🕒 Experience: 1–3 years preferred
Are you passionate about delivering exceptional travel experiences?
🔑 Key Responsibilities:
- Provide outstanding customer service across phone, email & social platforms
- Manage reservations, bookings, and itinerary planning
- Recommend and upsell travel products based on customer needs
- Coordinate with vendors, operations & internal teams
- Handle client concerns and ensure quick, effective resolutions
- Maintain a high level of product knowledge and travel trends
- Collect and act on customer feedback
🎓 Qualifications:
- 1–3 years of experience in customer service or travel planning
- Excellent communication and interpersonal skills
- Strong problem-solving and multitasking abilities
- Passion for travel and customer satisfaction
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