Customer Relationship Executive (Female)

Your role as a Customer Relationship Manager involves developing and maintaining strong relationships with existing customers. You will proactively connect with clients to understand their needs and ensure repeat orders. Serving as the primary point of contact for customer inquiries, requirements, and feedback is a crucial aspect of your responsibilities. Collaboration with internal teams to ensure customer satisfaction and promptly address any challenges is essential. Additionally, preparing regular reports on customer feedback and service issues, assisting in the development and implementation of customer retention strategies, and conducting customer satisfaction surveys to inform management for improvement are key tasks. Key Responsibilities: - Develop and maintain strong relationships with existing customers - Proactively connect with existing clients to understand their needs and ensure repeat orders - Serve as the primary point of contact for customer inquiries, requirements, and feedback - Collaborate with internal teams to ensure customer satisfaction and address any challenges promptly - Prepare regular reports on customer feedback and service issues - Assist in the development and implementation of customer retention strategies - Conduct customer satisfaction surveys and analyze the data to inform management for improvement Qualifications Required: - Effective communication and interpersonal skills - Strong problem-solving abilities - Ability to work collaboratively in a team environment - Prior experience in customer relationship management is preferred The company provides the following benefits: - Commuter assistance - Flexible schedule - Health insurance - Provident Fund Please note that the work location for this position is in-person in Jaipur, Rajasthan. Relocation or reliable commuting to Jaipur is required for this full-time, permanent role. Your role as a Customer Relationship Manager involves developing and maintaining strong relationships with existing customers. You will proactively connect with clients to understand their needs and ensure repeat orders. Serving as the primary point of contact for customer inquiries, requirements, and feedback is a crucial aspect of your responsibilities. Collaboration with internal teams to ensure customer satisfaction and promptly address any challenges is essential. Additionally, preparing regular reports on customer feedback and service issues, assisting in the development and implementation of customer retention strategies, and conducting customer satisfaction surveys to inform management for improvement are key tasks. Key Responsibilities: - Develop and maintain strong relationships with existing customers - Proactively connect with existing clients to understand their needs and ensure repeat orders - Serve as the primary point of contact for customer inquiries, requirements, and feedback - Collaborate with internal teams to ensure customer satisfaction and address any challenges promptly - Prepare regular reports on customer feedback and service issues - Assist in the development and implementation of customer retention strategies - Conduct customer satisfaction surveys and analyze the data to inform management for improvement Qualifications Required: - Effective communication and interpersonal skills - Strong problem-solving abilities - Ability to work collaboratively in a team environment - Prior experience in customer relationship management is preferred The company provides the following benefits: - Commuter assistance - Flexible schedule - Health insurance - Provident Fund Please note that the work location for this position is in-person in Jaipur, Rajasthan. Relocation or reliable commuting to Jaipur is required for this full-time, permanent role.