CUSTOMER RELATIONSHIP EXECUTIVE (FEMALE)

CLIENT RELATIONSHIP EXECUTIVE DUTIES AND RESPONSIBILITIES

1. *Building and maintaining strong client relationships*: Develop trust, rapport, and understanding with clients to ensure long-term partnerships.

2. *Understanding client needs*: Identify client goals, challenges, and expectations to provide tailored solutions.

3. *Providing excellent customer service*: Respond promptly to client inquiries, concerns, and issues.

4. *Identifying new business opportunities*: Recognize potential upsell or cross-sell opportunities and present them to clients.

5. *Developing and implementing client strategies*: Create plans to meet client objectives and ensure successful project delivery.

6. *Collaborating with internal teams*: Work with sales, marketing, and delivery teams to ensure seamless client experience.

7. *Managing client expectations*: Set realistic expectations, negotiate contracts, and ensure client satisfaction.

8. *Analyzing client feedback*: Gather feedback, identify areas for improvement, and implement changes to enhance client satisfaction.

For more details call or WhatsApp -9745113111

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9745113111