Customer Relationship Assistant

Quantean

0 years

1 - 3 Lacs

jayanagar bengaluru karnataka

Posted:4 weeks ago| Platform: SimplyHired logo

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Skills Required

english bachelor's degree in-person

Work Mode

On-site

Job Type

Full Time

Job Description

Responsible for collections and recovery of overdue EMIs from assigned customer accounts.
Plan, organize, and oversee field visits to customers for EMI collection.
Aim to maximize profitability by reducing delinquencies.
Regularly follow up with default customers to ensure timely payments.
Ensure collection efficiency while complying with company policies and guidelines.
Track and manage overdue accounts (specific buckets) in the assigned area.
Trace absconded defaulters and initiate recovery actions.
Recommend and coordinate legal action for non-recoverable accounts.
Follow up with the legal team for closure of legal cases.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Education:

Bachelor's (Required)

Language:

English (Required)
Kannada (Required)

Work Location: In person

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