Customer Relations Manager (Foreign exchange)

As a Foreign Exchange Executive, your role involves handling counter operations, including cash transactions, operating and managing FX Plus software for forex transactions, addressing customer queries via phone calls, ensuring excellent client servicing and customer satisfaction, and providing guidance on foreign exchange rates, policies, and regulatory requirements. Your key responsibilities will include: - Handling counter operations, including cash transactions - Operating and managing FX Plus software for forex transactions - Addressing customer queries via phone calls - Ensuring excellent client servicing and customer satisfaction - Providing guidance on foreign exchange rates, policies, and regulatory requirements To excel in this role, you should possess the following skills: - Good communication skills in English (written and verbal) - Proficiency in operating computers and relevant software - Strong numerical and analytical skills Qualification Requirements: - Graduate or relevant qualification - Experience in banking or forex industry preferred,