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Wayons technologies LLP
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Customer Relation Executive

Customer Relation Executive

Wayons technologies LLP

0 years

|

2 - 4 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

computer networking in-person

Work Mode

On-site

Job Type

Full Time

Job Description

CRE Job Role (Computer Networking Institute)

1. Student & Client Communication

Handle incoming calls and inquiries about networking courses (CCNA, cybersecurity, firewall, etc.).
Provide detailed course information, duration, and fees.
Follow up with leads generated through marketing or walk-ins.
Guide students through the admission process.

2. Relationship Management

Maintain long-term relationships with existing students and corporate clients.
Ensure student satisfaction during and after course completion.
Collect feedback and resolve complaints or issues promptly.

3. Sales & Admission Support

Convert inquiries into enrollments by explaining course benefits.
Achieve monthly admission targets.
Coordinate with the sales and marketing team for promotions and events.
Update student databases and CRM software.

4. Coordination & Reporting

Coordinate with trainers and admin staff to schedule batches.
Maintain reports on leads, follow-ups, and conversions.
Provide regular updates to management.

5. Communication & Presentation

Handle telecalling, email follow-ups, and WhatsApp communication.
Present institute details confidently to students and parents.

Job Type: Full-time

Pay: ₹22,000.00 - ₹40,000.00 per month

Work Location: In person

More Jobs at Wayons technologies LLP

Customer Relation Executive

manjeri, kerala

Experience: Not specified

INR 2 - 4 Lacs

Customer Relation Executive

manjeri

Experience: Not specified

INR 2 - 4 Lacs

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Wayons technologies LLP

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