Customer Relation Executive - Female

Job Summary

As a Customer Relation Executive, you will be the first point of contact for potential and existing clients. Your role involves explaining loan products, handling customer inquiries, resolving issues, and ensuring a smooth customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls regarding business loan inquiries
• Explain loan products, eligibility criteria, interest rates, and repayment terms to customers
• Guide customers through the loan application process
• Follow up with leads and maintain regular communication with prospects
• Assist in documentation and coordinate with internal departments
• Resolve customer complaints and escalate complex issues as needed
• Maintain accurate records of customer interactions and transactions
• Build and maintain strong relationships with customers

Requirements

• +2 / Degree
• Strong communication skills (verbal and written)
• Basic knowledge of financial products or willingness to learn
• Good interpersonal skills and a customer-first attitude
• Ability to work under pressure and meet targets
• Proficient in MS Office (Excel, Word, Email)
• Languages: Proficiency in [English + regional/local language] preferred

Key Skills

• Customer Service
• Communication
• Sales Orientation
• Relationship Building
• Problem-Solving
• Follow-up Skills

Perks and Benefits

• Attractive incentives based on performance
• On-the-job training and career development
• Friendly and growth-oriented work environment

Education: +2 / Degree

Experience: Fresher / 1+ year

Salary offer: ₹15000

Job Location: Edappal

*** FEMALE CANDIDATES PREFERRED ***

*** TWO WHEELER REQUIRED ***

Job Types: Full-time, Permanent, Fresher

Pay: From ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Application Question(s):

• Do you have a Two Wheeler ?

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• MS Office (Excel, Word, Email): 1 year (Preferred)
• financial products or willingness to learn: 1 year (Preferred)

Work Location: In person