Customer Master Team Lead

Customer Master Team Lead

Roles & Responsibilities

• Leadership & Operations:

  Lead and manage the day-to-day

  MDM (Master Data Management)

  operations, including data validation, cleansing, and enrichment. You will oversee key performance indicators related to master data quality and operational success.

• Data Governance & Quality:

  Oversee data governance practices, ensuring compliance with internal standards and regulatory requirements such as

  GDPR, HIPAA

  , and

  GxP

  . You will drive continuous improvements to enhance data accuracy and quality.

• Collaboration & Integration:

  Collaborate with cross-functional teams to resolve complex data issues and improve data workflows. You will lead data migration, integration projects, and system upgrades to ensure seamless data consistency across platforms.

• Strategic Direction:

  Lead and collaborate with cross-functional teams to set data strategy for master data domains and drive prioritization across different projects and day-to-day operations.

Qualifications

• A Bachelor's degree in a

  STEM

  discipline with 7-8 years of experience in enterprise applications like

  SAP

  or

  Oracle

  .
• Proven experience in

  Customer Master data management

  and data governance, preferably in healthcare or a biotech supply chain.
• Expertise in master data management processes and a solid understanding of

  SAP ECC

  .
• Strong understanding of data governance frameworks and regulatory compliance standards.
• Proficiency in

  MS Office

  and visualization tools like

  Spotfire, Tableau

  , or

  Power BI

  .
• Experience with

  SAP S/4, SAP MDG

  , or

  SAP TM

  is a plus.

Soft Skills

• Leadership & Team Management:

  Proven experience in leading and managing successful teams.

• Problem-Solving:

  Excellent problem-solving and analytical skills with the ability to resolve complex data issues.

• Communication:

  Strong verbal and written communication skills, including the ability to work effectively with global, virtual teams.

• Initiative:

  A high degree of initiative and self-motivation with the ability to manage multiple priorities successfully.