0 - 4 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Representative, your role will involve responding to customer inquiries via phone, email, or chat in a prompt and professional manner. You will be responsible for resolving customer complaints efficiently and escalating issues when necessary to ensure customer satisfaction. Additionally, you will provide accurate product or service information to assist customers effectively. Key Responsibilities: - Respond to customer inquiries via phone, email, or chat - Resolve customer complaints efficiently and escalate issues when necessary - Provide accurate product or service information Qualifications Required: - Excellent communication skills - Strong problem-solving abilities - Ability to work effectively in a team environment Please note that this is a full-time, permanent position suitable for fresher candidates. The company offers Provident Fund benefits, and the work location is in person.,

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