Customer Executive – Travel & Visa Services

Location:

Company:

About Us:

Tripate is a growing travel company helping customers with group tours, customized travel plans, and visa services

Role Overview:

We are looking for a Customer Executive

Key Responsibilities:

• Answer and manage inbound customer calls professionally.
• Explain details of our group tours, itineraries, costs, and inclusions.
• Guide customers with information on tourist visa requirements and documentation.
• Maintain records of inquiries, leads, and bookings.
• Provide end-to-end assistance to customers for their travel needs.
• Coordinate with internal teams (tour managers & visa team) for smooth operations.

Requirements:

• Good communication skills in

  English + Tamil / Telugu

  (both preferred).
• Basic knowledge of

  tours, flights, and visas

  (training will be provided).
• Ability to handle calls patiently and explain clearly.
• Graduate in any stream; prior experience in travel/visa/customer service is a plus.
• Computer skills: Email, Excel, WhatsApp, and CRM handling.

Salary:

Why Join Us?

• Be part of a fast-growing travel company.
• Friendly office environment in Chennai.
• Growth opportunities in travel, tours, and visa handling.