Customer Care Manager

0 years

2 - 3 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Part Time

Job Description

A Customer Service Manager is responsible for leading customer support teams, handling escalations, and ensuring customer satisfaction. They develop strategies to improve service quality, resolve customer issues, and enhance overall customer experience.

Customer Service Managers ensure that customers receive timely and effective support while leading their teams to meet service goals. Their key responsibilities include:

  • Supervising and training customer service representatives.
  • Developing and implementing customer service policies and procedures.
  • Monitoring customer satisfaction and handling escalations.
  • Analyzing customer feedback and improving support strategies.
  • Collaborating with sales and product teams to enhance customer experience.

Preferable with automobile experience only

Ph no : 9994452850

Job Type: Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

bangalore, noida, chennai, hyderabad, gurugram, kolkata, pune, mumbai city, chandigarh, delhi