Customer Care Executive

0 years

0 Lacs

Posted:6 days ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

1-Handle customer inquiries via chat, email, or internal CRM systems. 2-Provide accurate, valid, and complete information by using the right tools and resources. 3-Resolve customer complaints and issues in a timely and professional manner. 4-Maintain records of customer interactions and update the database accordingly. 5-Collaborate with internal teams to ensure efficient resolution of queries. 6-Follow communication procedures, guidelines, and policies. 7-Meet or exceed daily productivity and quality targets.

Job Types: Full-time, Part-time

Location:

  • Lucknow, Uttar Pradesh (Required)

Shift availability:

  • Night Shift (Preferred)
  • Day Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person

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