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Woodrock group

3 Job openings at Woodrock group
Customer Care Executive lucknow, uttar pradesh 0 years None Not disclosed On-site Full Time

1-Handle customer inquiries via chat, email, or internal CRM systems. 2-Provide accurate, valid, and complete information by using the right tools and resources. 3-Resolve customer complaints and issues in a timely and professional manner. 4-Maintain records of customer interactions and update the database accordingly. 5-Collaborate with internal teams to ensure efficient resolution of queries. 6-Follow communication procedures, guidelines, and policies. 7-Meet or exceed daily productivity and quality targets. Job Types: Full-time, Part-time Location: Lucknow, Uttar Pradesh (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Customer Care Executive lucknow 0 years INR Not disclosed On-site Full Time

1-Handle customer inquiries via chat, email, or internal CRM systems. 2-Provide accurate, valid, and complete information by using the right tools and resources. 3-Resolve customer complaints and issues in a timely and professional manner. 4-Maintain records of customer interactions and update the database accordingly. 5-Collaborate with internal teams to ensure efficient resolution of queries. 6-Follow communication procedures, guidelines, and policies. 7-Meet or exceed daily productivity and quality targets. Job Types: Full-time, Part-time Location: Lucknow, Uttar Pradesh (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Overnight Shift (Preferred) Work Location: In person

Team Leader india 1 years INR 3.0 - 3.0 Lacs P.A. On-site Full Time

What You’ll Do: Lead and manage team performance to meet daily targets Coach, mentor, and motivate team members to deliver top results Monitor attendance, adherence, and overall team productivity Collaborate with internal departments for smooth operations Share regular performance reports with management What We’re Looking For: ✔ Minimum 6 months to 1 year of experience as a Team Leader in the BPO sector (Domestic) ✔Strong leadership, interpersonal, and communication skills ✔Comfortable with flexible / Rotational shifts ✔ Immediate joiners will be given priority Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Flexible schedule Paid time off Provident Fund Work Location: In person