Customer Care Executive -Walk in Interview

Responsibilities: Call and convert leads into potential patients/customers. Follow a strict mechanism for lead follow-ups and maintain timely communication. Coordinate online consultations for patients with doctors efficiently. Maintain accurate records of interactions and follow-up actions in the system. Address patient queries and provide relevant information about treatments and services. Collaborate with the marketing and sales team to improve conversion strategies. Ensure high levels of professionalism and empathy while communicating with potential patients. Requirements: Proficiency in English, Malayalam, and Hindi (Tamil is an added advantage). Prior experience in telecalling, customer service, or sales (preferably in healthcare or wellness sectors) is a plus. Strong communication and persuasion skills. Ability to handle objections and guide potential customers towards making informed decisions. Ability to work under targets and deadlines. Positive attitude, patience, and excellent listening skills. Walk-In Interview Details: Date: Monday, 19th May 2025 Time: 10:00 AM to 3:00 PM Venue: Dhathri Ayurveda Pvt. Ltd., No. 33/1882, Adapilly Road, Vennala P.O, Kochi Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Yearly bonus Work Location: In person