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Customer Care Executive

Velqorvian International Talent Acquisition and Technology Services

0 - 3 years

1 - 2 Lacs

Bengaluru

Posted:3 days ago

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Job Description

Job Title: Customer Care Executive

Job Description

We are hiring Customer Care Executives for a voice-based customer service process in Bengaluru, Karnataka. Candidates must have strong English communication skills and proficiency in at least one of the specified additional languages.

Job Details

  • Salary: ₹18,000–₹20,000 CTC
  • Job Type: Full-time
  • Work Location: On-site, Garvebhavi Palya, Hosur Road, Bengaluru, Karnataka – 560068
  • Experience: 0–3 years, subject to process requirements
  • Qualification: Graduation mandatory
  • Working Days: 5 days per week
  • Weekly Off: 2 rotational offs

Language Requirements
Very good English and any ONE of the following: Tamil, Malayalam, Kannada, or Hindi.

Responsibilities

  • Handle customer calls according to the assigned process.
  • Provide accurate information and assistance.
  • Resolve customer queries professionally.
  • Follow process guidelines and quality standards.
  • Update customer information using computer applications.
  • Maintain service quality and meet assigned performance targets.

Candidate Requirements

  • Graduate in any discipline, subject to employer requirements.
  • Strong English communication and proficiency in one specified additional language.
  • Basic computer knowledge.
  • Ability to work with rotational weekly offs.
  • Immediate joiners preferred.

How to Apply

Apply through Indeed with your updated resume, educational qualification, languages known, and experience details.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

Skills Required

Customer Care Customer Service Customer Queries Quality Standards Service Quality Business English

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Job Type

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Velqorvian International Talent Acquisition and Technology Services

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