Customer Care Executive

1 - 5 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Care Executive in Coimbatore, your main responsibility will be to provide excellent customer service to clients. You will be the point of contact for customers, addressing their queries and concerns in a professional manner. Key Responsibilities: - Communicate effectively with customers via phone, email, and in person - Maintain accurate records of customer interactions and transactions - Provide timely and accurate information to customers - Handle customer complaints and escalate issues as needed - Collaborate with other team members to ensure customer satisfaction - Use MS Word and Excel to document customer interactions Qualifications Required: - Minimum 1-3 years of experience in a customer service role - Strong communication skills in English and Tamil (knowledge of Malayalam, Kannada, or Telugu is a plus) - Proficiency in using MS Office software such as Word and Excel Please send your profiles to murugesh@vsupportsolutions.in if you are interested in this Full Time Customer Care Executive position in the Manufacturing industry in Coimbatore.,

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