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SUMERU INC
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Customer Care Executive

Customer Care Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

SUMERU INC

1 - 5 years

0 Lacs

jabalpur madhya pradesh

Posted:2 days ago| Platform: Shine logo

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Skills Required

customer handling voice process hindi english effective communication customer service

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an Escalation Desk Support (Level 2) at the company based in Indore, you will be responsible for providing support and assistance to customers in a voice process environment. Your role will be crucial in ensuring customer satisfaction, with a salary ranging from 27,000 CTC to 30,000 CTC. A minimum of 1 year of experience in voice process or customer handling is required for this position. Key Responsibilities: - Provide support and assistance to customers in a voice process environment - Ensure customer satisfaction by resolving escalations effectively Qualifications Required: - Minimum 12th pass qualification - Proficiency in Hindi and English - At least 1 year of experience in voice process or customer handling Additional Details: This full-time, permanent position offers benefits including Provident Fund. The work schedule consists of 5 days a week with rotational shifts, predominantly day shifts. Relocating candidates can avail perks such as a relocation bonus of 10,000, free accommodation for 14 days with breakfast, and travel assistance covering train tickets. Effective communication and customer service skills are emphasized in this in-person role based in Indore. If you meet the eligibility criteria and are looking to join a dynamic team in a customer-centric role, we encourage you to apply for this opportunity.,

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Customer Care Executive