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Samsiddhi Business Solutions
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Customer Care Executive

Customer Care Executive

Samsiddhi Business Solutions

0 years

|

0 - 1 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

hindi speaking bpo customer service good communication in english voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Salary:

Answers inquiries by clarifying desired information; researching, locating, and providing information
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Cross sell

Education Requirements

Svar equivalent 50 & Above
Basic Telephone Etiquettes and basic computer skills
Ability to write, read and speak English to suit business need
Agent should be able to communicate in English, Hindi
Regional language proficiency as required
Decision Making, numerical ability & logical reasoning
Customer Focus and Being Attentive

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Samsiddhi Business Solutions

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