Customer Care Executive (Operations)

1 years

2 - 3 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Us

SaintG is a New York–based global luxury fashion brand known for its premium leather footwear, jackets, handbags, and apparel. . The brand has expanded to several countries — including India.

In India, our main warehouse is located in Gurgaon , managing all e-commerce operations, order dispatch, and inventory.

Responsibilities

  • Handle customer queries via email, WhatsApp & calls.
  • Provide support for orders, returns & product information.
  • Manage customer data using Excel/Google Sheets.
  • Assist in email & WhatsApp marketing campaigns.
  • Coordinate with operations team for smooth order processing.
  • photoshop

Requirements

  • 1+ year experience in customer support (e-commerce preferred).
  • Strong communication skills (English & Hindi).
  • Knowledge of Excel

Schedule: Day shift, 6 days working

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

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