Posted:5 days ago|
Platform:
On-site
Full Time
Customer Care Executive (Operations)
Job description:
Job description:
We are Hiring | Work From Office
Process: Voice/Non-Voice (Inbound & Outbound)
Shift: Rotational
Working Days: 6 days/week
Week Off: 1 rotational off
Salary: ₹18,000 – ₹20,000 per month
Eligibility: Only Graduate candidates (Freshers & Experienced both can apply)
Roles & Responsibilities:
Handle inbound and outbound calls/chats in a professional manner.
Assist customers with their queries, complaints, and service requests.
Provide accurate information and ensure customer satisfaction.
Maintain proper documentation of interactions in the system.
Escalate unresolved issues to the concerned department.
Meet daily/weekly performance targets and adhere to company guidelines.
Job Type: Full-time
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits:
Ability to commute/relocate:
Education:
Location:
Work Location: In person
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