Job Opening: Customer Support Executive (Voice Process) Location: Work from the Office Working Hours: 9 Hours (Rotational shifts) Work Days: 6 Days a Week (Rotational Off) ✅ Key Responsibilities: Handle inbound and outbound customer calls professionally. Resolve queries and issues related to Novopay’s services and products. Maintain accurate records of customer interactions and transactions. Follow up to ensure resolution and customer satisfaction. Adhere to quality, compliance, and performance standards. ✅ Requirements: Minimum 1 year of experience in a voice-based customer support process. Excellent communication skills in Hindi and English. Strong problem-solving attitude and customer-centric mindset. Ability to work in rotational shifts and handle pressure. Immediate joiners preferred. Join our fast-growing fintech team and be a part of digital transformation! Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Quarterly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9091938712

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Customer Care Executive