Customer Care Executive – Night Shift (Technical Sales )

Job Description

Location: Tecfin Towers, Phase-8B, Mohali, Punjab Company: ByteReboot Private Limited Shift: 8:00 PM – 5:00 AM (Monday to Friday)(alternative saturdays) Job Type: Full-time, Permanent Salary: ₹10,000 – ₹25,000 per month About the Role: ByteReboot Private Limited is looking for energetic and customer-focused individuals to join our growing support team as Customer Care Executives . This role is ideal for freshers or candidates with up to 1 year of experience, especially those with a knack for customer interaction and a background or interest in technical sales. Key Responsibilities: Attend and resolve inbound customer queries from US/Canada clients regarding computers, printers, and related devices. Deliver excellent customer support through calls and remote assistance tools. Record, manage, and follow up on customer issues using CRM software. Provide basic technical troubleshooting and upsell services or products where applicable. Build rapport with customers and ensure high satisfaction levels. Participate in team huddles and ongoing training sessions. Who Can Apply: Experience Level: 0–1 year (Freshers welcome) Education: Bachelor’s degree preferred but not mandatory Language: Fluency in English is a must (spoken) Requirements: Excellent communication and interpersonal skills Basic technical knowledge of computers and peripherals Comfortable working fixed night shifts (US/Canada time zones) Must be able to work from the office (Mohali location) Benefits: Food provided during shift Paid time off Leave encashment Career growth opportunities with performance-based incentives Schedule: Fixed Night Shift (9:00 PM – 6:00 AM IST) Monday to Friday (alternative saturdays) In-office role only (Face-to-face interview mandatory) Work Location: Tecfin Towers, Phase-8B, Mohali, Punjab APPLY NOW :- hr@bytereboot.com Join ByteReboot and deliver world-class customer care with a tech edge! Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Food provided Leave encashment Paid time off Schedule: Fixed shift Night shift US shift Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person