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Linchpin Technologies logo

Customer Care Executive

0 - 3 years

0 - 3 Lacs

Chandigarh, Chandigarh, India

Posted:5 days ago| Platform: Foundit logo

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Skills Required

Customer Care Blended Process Chat Support International Bpo

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Handle customer inquiries across various communication channels. Resolve customer issues or escalate them to appropriate teams. Maintain up-to-date knowledge of products and services. Foster customer loyalty through exceptional service delivery. Key Deliverables: Achieve target response times for customer inquiries. Meet and exceed customer satisfaction KPIs. Efficiently manage a blended workload of voice, chat, and email. Ensure consistent and accurate product information is provided to customers.

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Linchpin Technologies
Linchpin Technologies
www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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