Customer Care Executive

0 years

0 Lacs

Hyderābād

Posted:1 week ago| Platform:

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Skills Required

surveys query reports statistics

Work Mode

Remote

Job Type

Full Time

Job Description

conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution dealing with customer issues and churning out an easy-to-follow solution helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone forming reports based on customer satisfaction statistics and helping their team to develop new skills fixing appointments based on the availability of customers and clients interacting with customers to ensure they have a desirable and shareable experience. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: Remote Speak with the employer +91 7993149770 Application Deadline: 20/06/2025 Expected Start Date: 23/06/2025

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