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Indian Manpower Services
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Customer Care Executive

Customer Care Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Indian Manpower Services

3 Lacs

Mumbai

Posted:5 days ago

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Job Description

Hiring: Customer Care Executive

Job Type: Full-Time
Experience: Minimum 6 Months
Qualification: HSC (12th Pass) / Graduate
Salary: Up to ₹27,000 CTC per month

Job Summary

We are looking for Customer Care Executives. Candidates should have a minimum of 6 months of relevant experience and good communication skills.

Key Responsibilities

Handle customer queries professionally and provide appropriate resolutions.
Provide accurate information and assistance to customers.
Maintain high standards of customer service and satisfaction.
Follow process guidelines and quality standards.
Maintain accurate customer records and update information as required.
Escalate complex queries to the concerned team when necessary.

Eligibility Criteria

HSC (12th Pass) or Graduate.
Minimum 6 months of relevant experience.
Versant Level 5 communication proficiency required.
Good verbal communication and customer-handling skills.
Ability to work in a customer-focused environment.

Salary & Benefits

CTC up to ₹27,000 per month.
Full-time employment opportunity.

How to Apply

Interested and eligible candidates can apply for this position. Shortlisted candidates will be contacted regarding the interview process.

Pay: ₹25,000.00 - ₹27,000.00 per month

Benefits:

Food provided
Internet reimbursement
Leave encashment
Paid sick time
Provident Fund

Application Question(s):

Do you have a minimum of 6 months of customer service or BPO experience?

Language:

Good Spoken English (Preferred)

Location:

Mumbai, Maharashtra (Preferred)

Work Location: In person

Skills Required

Customer Care 12th Pass Customer Queries Customer Service Quality Standards Customer Handling Provident Fund BPO Spoken English Business English Communication

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Job Type

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Customer Care Executive