Customer Care Executive

Job description

Key Responsibilities:

• Lead Generation:
• Identify potential clients through various channels such as online research, referrals, and networking events.
• Maintain and update a database of prospective clients.
• Tele calling:
• Make outbound calls to prospective clients to introduce our interior design services.
• Explain the benefits and features of our services to potential clients.
• Answer incoming calls from potential clients and provide them with information.
• Customer Relationship Management:
• Build and maintain strong relationships with existing and prospective clients.
• Provide excellent customer service to enhance client satisfaction and retention.
• Handle client inquiries and resolve any issues promptly.
• Reporting:
• Prepare and submit regular sales reports to the management.
• Track and analyze sales performance metrics.

Qualifications:

• Proven experience in tele calling , preferably in the interior design industry.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Ability to understand and articulate interior design concepts.
• Proficiency in Microsoft Office Suite.
• Self-motivated with a results-driven approach

WhatsApp - 9539871975

HOMESOUL THEYYAMPATTIL

+91 9539871975

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Food provided