Customer Care Executive, Freshers, Kochi

Position: Customer Care Executive

Location: Kochi, Kerala

Languages Required: English, Hindi, Malayalam

Gender: Open to both Male & Female candidates

Salary: ₹20,000 – ₹25,000 per month

Key Responsibilities:

Handle inbound and outbound customer calls, emails, and chats

Resolve customer queries related to products or services

Provide accurate information and timely solutions

Maintain a positive and empathetic attitude toward customers

Record and document customer interactions and transactions

Follow up with customers when necessary to ensure resolution

Requirements:

Fluency in English, Malayalam, Tamil or Hindi is mandatory

Minimum 6 months to 1 year of experience in customer service preferred (freshers can also apply)

Good interpersonal and communication skills

Basic computer knowledge (MS Office, CRM software)

Ability to work in a fast-paced environment

Willingness to work in shifts if required

Interested candidates are requested to share your updated resumes to mdjinitha@affable.in

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Work Location: On the road