Posted:22 hours ago|
Platform:
On-site
Full Time
Position: Customer Care Executive
Location: Kochi, Kerala
Languages Required: English, Hindi, Malayalam
Gender: Open to both Male & Female candidates
Salary: ₹20,000 – ₹25,000 per month
Key Responsibilities:
Handle inbound and outbound customer calls, emails, and chats
Resolve customer queries related to products or services
Provide accurate information and timely solutions
Maintain a positive and empathetic attitude toward customers
Record and document customer interactions and transactions
Follow up with customers when necessary to ensure resolution
Requirements:
Fluency in English, Malayalam, Tamil or Hindi is mandatory
Minimum 6 months to 1 year of experience in customer service preferred (freshers can also apply)
Good interpersonal and communication skills
Basic computer knowledge (MS Office, CRM software)
Ability to work in a fast-paced environment
Willingness to work in shifts if required
Interested candidates are requested to share your updated resumes to [email protected]
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
Work Location: On the road
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