Customer Care Executive Female (sales)

Job Description

The Course Enrolment Counsellor plays a key role in promoting and selling our educational courses. You will act as a student advisor, helping individuals discover the right course for their needs and goals. Through effective communication and a positive attitude, you will convert potential students into enrolled participants. Responsibilities: Lead Generation: Identify and qualify potential students through inbound calls, web inquiries, or attending marketing events. Course Advisement: Conduct consultations to assess student needs, learning styles, and career aspirations. Course Promotion: Effectively present the benefits and features of our courses, tailoring your approach to each student's unique situation. Objection Handling: Address concerns and answer questions about the courses, enrolment process, and tuition fees. Closing the Sale: Motivate students to enrol in the most suitable course by offering promotions or flexible payment options (if applicable). Maintain Accurate Records: Input student information and enrolment details into our CRM system. Exceed Enrolment Goals: Contribute to achieving the company's sales targets by consistently exceeding your personal enrolment quotas. Qualifications: ➢ Bachelor's degree in education, business, or a related field (preferred). ➢ Excellent communication and interpersonal skills, with a positive and enthusiastic demeanour. ➢ Strong active listening skills to understand student needs and learning goals. ➢ Ability to build rapport and trust with prospective students. ➢ Proven sales experience or a strong understanding of sales techniques is a plus. ➢ Knowledge of our course offerings and their benefits is preferred. ➢ Excellent presentation skills to effectively promote course features. ➢ Strong computer literacy and proficiency in CRM software (a plus). Additional Skills: Experience in the educational field or the specific industry our courses cater to. Fluent in English is an added benefit. Company profile: https://livewireindia.com Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Banashankari, Nagercoil, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: Tamil (Required) English (Preferred) Work Location: In person