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Goodwill Group Of Concerns
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Customer Care Executive (Female)

Customer Care Executive (Female)

Goodwill Group Of Concerns

3 years

1 - 2 Lacs

thumba thiruvananthapuram kerala

Posted:3 days ago| Platform: SimplyHired logo

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Skills Required

microsoft word microsoft excel microsoft outlook customer service microsoft office administrative experience bachelor's degree driving accounting in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Care Executive – Female Candidate Only

Location: Kinfra Prak Kazhakoottam, Trivandrum

Company: Goodwill Group of Concerns – Leading Manufacturer of PVC Pipes & Water Tanks

Goodwill, one of the most trusted names in PVC pipes and water tank manufacturing, is seeking a smart and energetic female candidate for the role of Customer Care Executive. This is a full-time office-based position suitable for a candidate who meets the following criteria:

Key Requirements:

Educational Qualification: B. Com graduate

Experience: Minimum 3 years in customer care or related administrative/accounting roles

Technical Skills:

o Proficiency in Tally and MS Office (Excel, Word, Outlook)

o Strong knowledge of Accounts Receivable and basic accounting principles

Communication: Excellent written and verbal communication skills

Location Preference: Candidates residing within 10–15 km radius of Kazhakoottam

Responsibilities:

Handle customer inquiries and service requests promptly and professionally

Maintain and update customer records in Tally and internal systems

Coordinate with sales, accounts, and logistics teams for timely order processing and delivery

Follow up on pending payments and ensure timely collections from customers

Generate and share account statements with clients

Reconcile customer accounts and resolve any billing discrepancies

Maintain proper documentation and filing of customer interactions and transactions

Provide regular reports to the management on receivables and customer feedback

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

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