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Customer Care Executive

0 years

0 Lacs

Gopalapuram, Chennai, Tamil Nadu

Posted:1 month ago| Platform: Indeed logo

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Skills Required

frequency multilingual schedule

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job description Job description JOB RESPONSIBILITY: 1. Fixing appointments and enquiry visit conversion 2. Telephone etiquette with call quality adherence 3. First Call Resolution (FCR) of enquiry calls 4. Average wait time of patients during the call (Call holding) 5. Call transfer rate 6. Customer call frequency 7. Ensure all the calls are answered properly without getting missed out 8. Quality parameters followed as per SOP's 9. Feedback from the patients and their satisfaction *** Looking for multilingual candidates who can speak Telugu/Malayalam/Kannada/Tamil/Hindi Job Type: Full-time Benefits: Health insurance Life insurance Schedule: Day shift Morning shift Night Shift (Male ) Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Night shift Language: English (Preferred) Work Location: In person *Speak with the employer* +91 7550288193 Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person Speak with the employer +91 7550288193

More Jobs at Dr Mohan's Diabetes Specialties Centre - Madurai

Customer Care Executive

Gopalapuram, Chennai, Tamil Nadu

Experience: Not specified

|

INR 0 - 0 Lacs

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Dr Mohan's Diabetes Specialties Centre - Madurai

1 Jobs

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