Customer Care Executive

0 years

1 - 2 Lacs

Posted:7 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Answering customer calls, emails, and live chats
  • Helping customers choose products that fit their needs and budget
  • Handling customer complaints and concerns
  • Managing customer orders, including payments and deliveries
  • Informing customers about promotions and deals
  • Conducting customer satisfaction surveys
  • Creating reports based on customer satisfaction data
  • Helping customers with technical issues
  • Educating other professionals on how to handle customers

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Turbhe Khurd, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Do you know any other Language? If yes then Mention.

Work Location: In person

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