Customer Care Executive (CCE)

Job Description

Job Title: Customer Support Executive – Voice & Chat Process Location: Noida, Sector 62 (Work from Office) Position Type: Full-Time Work Mode: Onsite Shifts: Rotational Key Responsibilities: Handle customer queries via chat (80%) and voice (20%) channels. Deliver excellent service and resolve issues effectively. Communicate professionally in English and Hindi . Log interactions accurately and escalate complex concerns when needed. Adapt to varied customer interactions in a fast-paced environment. Requirements: Education: Graduate in any discipline. Experience: Freshers and experienced candidates are welcome. Language Skills: Excellent spoken and written English & Hindi. Assessment: Must clear Versant-4 or equivalent with a minimum score of 5. Important Notes: Interview Call: Mandatory to answer; expect a call within 3–5 days. Walk-in Interview: Must be able to attend in Noida Sector 62 if shortlisted. Only apply if you're located nearby and the budget aligns with your expectations. Job Type: Full-time Pay: ₹14,000.00 - ₹25,000.00 per month Job Type: Full-time Pay: ₹14,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Required) English (Preferred) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 6370721310