As a Customer Support Executive in this role, you will be responsible for providing accurate information about products, services, pricing, and promotions to customers. You will assist customers with order placement, tracking, cancellations, and returns. Your primary focus will be on resolving customer complaints and issues effectively and efficiently, with the goal of achieving first-contact resolution whenever possible. To be successful in this position, you should have a minimum of 6 months of experience in customer support, with a preference for candidates who have experience in both chat and voice support. A positive attitude towards customer handling, good communication skills, a good typing speed, and strong problem-solving skills are also essential requirements for this role. The ideal candidate for this position will be a 12th pass or any graduate with fluency in English. As a full-time employee, you will be working in a day shift at our in-person work location. Health insurance and Provident Fund benefits are included as part of the compensation package. If you have a year of experience in technical support, customer service, or a similar role, and meet the educational and language requirements, we encourage you to apply for this opportunity. We are looking for individuals who are dedicated to providing excellent customer service and are eager to contribute to our team as a Customer Support Executive.,

More Jobs at JPRwebs Communications Pvt LTd

Customer Care Executive (CCE)

jaipur, rajasthan

1.0 - 5.0 yrs

INR 0 - 0 Lacs

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Customer Care Executive (CCE)