Customer Care Executive - Bengali

0 years

2 - 3 Lacs

jaipur

Posted:2 months ago| Platform: GlassDoor logo

Apply

Skills Required

resolve logistics support communication

Work Mode

On-site

Job Type

Full Time

Job Description

  • Handle customer queries, complaints, and order-related issues via phone, email, and chat.
  • Provide accurate information and resolve concerns promptly to ensure customer satisfaction.
  • Coordinate with internal teams (logistics, warehouse, product support) for issue resolution.
  • Maintain records of customer interactions and follow up on pending cases.
  • Demonstrate strong communication, problem-solving skills, and a customer-first mindset.
  • Prior experience in e-commerce customer support will be an added advantage.

Job Type: Full-time

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Language:

  • Bengali (Required)

Work Location: In person

Speak with the employer
+91 8387902367

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Brisam Retail Private Limited

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