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Customer Care Executive

ALPHA GLOBAL LOGISTICS

1 years

3 Lacs

Chennai

Posted:6 days ago

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Job Description

We are hiring for Customer Care Executive

Location: Chennai

Experience: Freshers / 1+ Year

Languages: Kannada proficiency preferred; Hindi and Tamil are added advantages.

Salary: Up to 3 Lakhs Per Annum

Job Responsibilities:

# Assist existing ERP customers via phone, WhatsApp, and remote support.

# Resolve customer queries and guide them on software usage.

# Coordinate with the technical team for issue resolution.

# Follow up with customers and maintain support records.

# Basic computer knowledge

# Basic English communication

# Good communication and problem-solving skills.

# No programming knowledge required; product training will be provided.

Pay: From ₹300,000.00 per year

Language:

  • Kannada Hindi and Tamil are added advantages. (Preferred)

Work Location: In person

Skills Required

Customer Care ERP Remote Support Customer Queries Issue Resolution Product Training Customer service SAP and ERP IT support Business English Problem solving

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Job Type

Full Time

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ALPHA GLOBAL LOGISTICS

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