Job Title: Customer Support Executive – International Process Company: Bird Location:gurgaon Employment Type: Full-Time! Key Responsibilities: Handle inbound and outbound customer calls from international clients. Resolve queries and issues efficiently while maintaining high customer satisfaction. Ensure adherence to quality standards, processes, and policies. Maintain accurate records of interactions and escalate complex issues when necessary. Requirements: Qualification: Graduation (Mandatory) Experience: Minimum 6 months in an International Voice Process (Mandatory) Skills: Excellent communication skills in English (verbal and written) Typing speed: Minimum 30 WPM with 90% accuracy Versant score: Minimum B2 level Customer-centric mindset with the ability to remain calm under pressure Tech-savvy with basic troubleshooting abilities Job Details: Shift Timing: 24/7 Rotational shifts (6 days working, 1 weekly off) Salary: ₹26,000 – ₹29,000 CTC Cab Facility: Both-side cab available (within 20km radius only) Meal: One-time meal provided Interview Process: HR Round Operations Round Versant Test Client Round Job Type: Full-time Pay: ₹26,000.00 - ₹29,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: International voice process: 1 year (Required) Language: Hindi (Preferred) English (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 9176682000

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