Customer Care Executive (0-2 years)

Job Description

We are Hiring: Customer Care Executive (Fresher) Location: Gurugram Experience: 0 to 2 Year Employment Type: Full-time We are looking for energetic and customer-focused freshers to join our Customer Care team . This role involves daily communication with customers to assist with onboarding and provide updates about our e-commerce platform and offerings. Key Responsibilities Make daily outbound calls to onboard new customers Explain product features and benefits clearly Guide users through the platform or app usage Address basic customer queries and follow up when needed Record call details and feedback in the system Collaborate with the operations and product teams to share user insights What We’re Looking For Fresh graduates or candidates with up to 1 year of experience Strong verbal communication skills in Hindi and English Comfortable with daily calling and handling customer conversations Basic knowledge of e-commerce platforms is a plus Willingness to learn and grow in a fast-paced environment Why Join Us Hands-on experience with a growing e-commerce brand Opportunity to build your career in customer support and communication Friendly and supportive team culture Show more Show less