Customer Banking Specialist - Balwyn

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster consisting of

24.5 hours per week

:

• Monday: 12pm-4pm
• Tuesday: 12pm-4pm
• Wednesday: 12pm-4pm
• Thursday: 9.30am-4pm
• Friday: 9.30am - 4.30pm
  

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Weve been serving our local communities for over 100 years, with market-leading products, services and technology.

See yourself in our team

As the Customer Banking Specialist in our Balwyn Branch, youll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers financial needs and identify any changes
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
  

Were Interested In Hearing From People Who Have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
  

If this role matches your experience and career goals, apply today!

If you&aposre already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you&aposll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.We&aposre aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 01/09/2025