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CST Interns

Next Education India

0 - 1 years

1 - 2 Lacs

Hyderabad

Posted:21 hours ago| Platform:

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Skills Required

CST ERP system inbound Calling HTML Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a candidate with good communication skills and proficiency in the Hindi & English language. The role involves identifying issues reported by users during calls and providing prompt and effective solutions. The candidate will be responsible for troubleshooting and resolving ERP-related issues reported by the school, providing support and guidance to users, and ensuring the smooth functioning of the ERP system. Required Skills and Qualifications: - Strong communication skills and proficiency in the Hindi language. - Active listening and the ability to communicate technical concepts. - Troubleshooting and problem-solving skills. - Proficiency in Excel and HTML. 1)Handling the support ticketing system. 2) Attend the inbound calls and provide support through on-call assistance and guidance to users. 3)) Troubleshoot and resolve ERP-related issues reported by the school.

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Next Education India

next-education.in

Education Technology

Bangalore

100-250 Employees

172 Jobs

Key People

Manoj K. R.

Co-Founder & CEO
Srinivas V. R.

Co-Founder & COO
Srinivasa Rao S.

Co-Founder & CTO

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CST Interns