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CSE (Customer Support Executive)

Talent Vertex HR solution

0 - 1 years

1 Lacs

Pune

Posted:1 day ago

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Job Description

Job Description – Customer Support Executive MSME Government Process Survey Position: Customer Support Executive Department: Customer Support / Survey Operations Salar Experience: 0–1 years Employment Type: Full-time Language Requirement - Telugu - Tamil Candidates proficient in both languages will be preferred. Key Responsibilities - Make outbound calls to MSME/business owners for government process surveys. - Explain the survey purpose and process clearly. - Collect and verify accurate information. - Handle customer queries professionally. - Update survey details and call outcomes in the system/CRM. - Follow up when additional information is required. - Meet daily and monthly calling/survey targets. - Maintain customer and business information confidentiality. Eligibility - Minimum 12th pass; graduates preferred. - Freshers can apply. - Experience in customer support, telecalling, BPO, survey, data collection, or government-process projects is an advantage. Required Skills - Good communication and listening skills. - Telugu/Tamil fluency. - Basic computer knowledge. - Good customer-handling and convincing skills. - Target-oriented and comfortable with outbound calling.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

Skills Required

Customer Support Outbound Customer Queries CRM 12th Pass Telecalling BPO Data Collection Customer Handling Outbound Calling Customer service CRM tools

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Job Type

Full Time

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Talent Vertex HR solution

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