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CSE (Customer Support Executive)

MODISON SOLARTECH PRIVATE LIMITED

2 - 4 Lacs

Mumbai

Posted:3 days ago

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Job Description

Job Title: Voice / Non-Voice Customer Support Executive

Job Type: Full-Time
Number of Openings: Multiple
Experience: Freshers and Experienced Candidates
Qualification: Undergraduate / Graduate

Roles and Responsibilities:

  • Handle customer queries through chat and email.
  • Provide accurate information and appropriate solutions to customer concerns.
  • Maintain professional and courteous communication with customers.
  • Resolve customer issues according to company policies and procedures.
  • Maintain records of customer interactions whenever required.

Eligibility Criteria:

  • Minimum qualification: Undergraduate.
  • Graduate candidates are also eligible to apply.
  • Freshers and experienced candidates can apply, depending on the role requirements.
  • Basic computer knowledge is required.
  • Good written communication skills in English and/or Hindi, as required for the role.
  • Ability to handle customer queries professionally.

Salary: Salary will be based on the candidate's educational qualifications, relevant work experience, and skills.

Key Skills:

  • Customer Support
  • Non-Voice Process
  • Email Support
  • Chat Support
  • Sales Executive
  • Business Development
  • international

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

  • Commuter assistance
  • Health insurance
  • Life insurance
  • Paid time off

Education:

  • Higher Secondary(12th Pass) (Required)

Experience:

  • Customer support: 1 year (Preferred)

Work Location: In person

Skills Required

Customer Support NON Voice Customer Queries NON Voice Process Email Support Chat Support Sales Business Development Health Insurance Life Insurance 12th Pass Customer service

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MODISON SOLARTECH PRIVATE LIMITED

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