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Associate Director, Subscriber Services Benchmark Gensuite

13.0 - 17.0 years

0 Lacs

karnataka

On-site

As an Associate Director, Subscriber Services at Benchmark Gensuite, you will play a crucial role in leading and mentoring a team to manage complex customer engagements in an Enterprise SaaS environment. Your responsibilities will include building and maintaining strong C-suite relationships, identifying upsell and cross-sell opportunities, developing customer success strategies, and ensuring seamless customer experiences. You will leverage customer insights and analytics to optimize service delivery, address challenges, and drive continuous improvement. Key Responsibilities: - Lead and mentor a team to manage complex customer engagements in an Enterprise SaaS environment - Build and maintai...

Posted 6 days ago

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