CRM LEGAL - Real Estate

Job Summary:

The Legal CRM will act as a bridge between the legal and customer relationship management functions, ensuring all client-related transactions, agreements, and documentation in real estate projects are legally compliant and handled efficiently. The role involves managing customer agreements, responding to legal queries, coordinating with legal teams, and ensuring timely execution of documents as per RERA and company guidelines.

Key Responsibilities:

1. Customer Legal Documentation & Compliance

• Draft, review, and process Sale Agreements, Sale Deeds, Possession Letters, Allotment Letters, and related legal documents.
• Ensure agreements comply with RERA, local property laws, and internal policies.
• Coordinate with legal teams for vetting and finalization of customer documentation.

2. Customer Coordination & Support

• Act as the first point of contact for customers regarding legal queries related to agreements, payments, and registration.
• Explain legal terms, clauses, and documentation requirements to customers in a clear and professional manner.
• Maintain records of all legal communications with customers.

3. Registration & Handover

• Facilitate registration of properties at the sub-registrar’s office, ensuring all paperwork is accurate and complete.
• Coordinate with customers for execution and collection of signed documents.
• Assist in the smooth handover process by ensuring all legal documentation is completed before possession.

4. Coordination with Internal & External Stakeholders

• Liaise with sales, finance, legal, and CRM teams for timely completion of all customer-related legal processes.
• Coordinate with external advocates, sub-registrar offices, and government authorities as required.

5. Records Management

• Maintain and update customer legal files, ensuring confidentiality and compliance.
• Track and follow up on pending agreements and registrations.

Key Skills & Competencies:

• Strong knowledge of real estate laws, RERA regulations, and registration processes.
• Excellent drafting and documentation skills.
• Good communication and interpersonal skills.
• Attention to detail and high level of accuracy.
• Ability to handle customers in a professional and empathetic manner.

Qualifications & Experience:

• Bachelor’s degree in Law (LLB) or related legal qualification preferred.
• 3–5 years of experience in legal documentation, preferably in the real estate sector.
• Familiarity with property registration processes and government procedures.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off

Work Location: In person